Current state analysis execution to identify service business’s development targets, development potentials and risks and to specify concrete development tasks and programs
Innovation and development of new services to renew and grow the business
Productization and commercialization of services including service pricing models, contract models, organizing marketing, sales and execution as well as specifying management and monitoring practices to accomplish cost-efficient sales activity
Service business and management model specification to improve operative business’s productivity, cost-efficiency and service quality
Specification of procedure and management models for support functions and administration to improve productivity, cost-efficiency and systematic way of working
Specification of procedures and practices for production and distribution network asset management to improve availability, cost optimization and predictability as well as to assure risk management
Specification of procedure for work and resource planning to enhance own and outsourced resource utilization
Development of procurement and supplier management to improve cost-efficiency and to assure risk management
Support services for maintenance and asset management IT system specification, delivery and commissioning to ensure the IT system’s adequacy, functionality and control of project costs
Management training for service sales to ensure efficient sales work
Management training for responsible service contract and site managers to ensure high-class and cost-efficient service deliveries